1. Serves as an advisor to senior SI management on issues related to security operations. Advice encompasses a broad range of sensitive issues and critical developments involved in planning and directing OPS operational programs, developing strategies to meet priority needs, and on the impact of changes in program initiatives and priorities. Maintains liaison with senior management and museum and research directors to:1) ensure the progression of operational programs; and 2) provide information regarding security operations policies and procedures and their effect on museum programs and facilities operations.
2. Establishes framework to develop OPS policies and SI directives related to operational security issues, investigations, high-value and artifact escorts. Identifies and assesses policy issues and the impact of program changes and/or new directions.
3. Provides overall management and direction over the OPS Safety Division. Supervises the design, development and implementation of programs to analyze, evaluate and validate data relating to occupational safety and health throughout all SI units and locations. Develops and implements SI-wide standard procedures and processes to ensure that quality reviews, inspections, investigations, and assessments of safety and occupational health incidents are conducted. Evaluates the performance of operating OSH programs in various organizational units of SI to ensure compliance with applicable laws, policies and procedures.
4. Oversees strategic planning, goal-setting, quality implementation, organizational performance measurement, and reinvention efforts of OPS protection and security operations. Oversees the development and implementation of new concepts, theories, systems, methods, service standards, and performance measures to improve the quality and effectiveness of program operations, equipment and customer service.
6. Participates and/or represents SI in high level internal and external policy meetings and conferences including interactions with OMB and Congressional Committees, the District of Columbia Government and federal agencies and review bodies, and professional societies and associations.
7. Collaborate with OPS leadership on matters relating to security, protection, law enforcement, criminal investigations, personnel security and legal issuesas they relate to law enforcement and security procedures, and to civil liability issues arising from duties related to the protection of staff, visitors and property of the SI.
8. Leads, plans, organizes, directs and coordinates the activities of the security, protection and law enforcement operations. Meets regularly with key customers in order to understand and meet changing requirements; coordinate input; and establish priorities.
9. Assures that the operational divisions and security units develop and maintain comprehensive readiness of their protective staffs to effectively cope with security issues covering the full spectrum of emergencies. Directs and coordinates the efforts of the security force, control room operators, and investigative staff, in the development and maintenance of an effective crime prevention program, continually updating and reviewing practices and procedures.
10. Oversees the OPS planning and response as it relates to SI’s Emergency Management program, including supporting the creation, revision, and coordination of a SI Master Plan and individual unit/office plans to ensure that units and offices throughout SI are prepared in the event of a major emergency or disaster.
11. Oversees and coordinates the investigative/law enforcement program, resolving issues of jurisdiction, legal requirements, and assuring that cooperation and effective liaison with the SI Inspector General and outside law enforcement agencies are properly maintained.
12. Provides advice concerning security surveys of facilities to ensure that exhibits and property are adequately protected. Facilitates necessary coordination with the operational divisions, reviews initial recommendations, establishes the scope, consults with OPS leadership and makes recommendations for final approval and implementation.
13. Leads, coordinates and integrates the programs and activities of OPS security operations, providing staff oversight, and policy guidance and technical leadership to ensure efficiency and economy. Exercises supervisory personnel management responsibilities including but not limited to, interviews and selects candidates for position vacancies; sets and evaluates performance standards; reviews and resolves formal grievances or disciplinary cases; reviews requests for training. Supports and promotes EEO and diversity policies and programs.
14. Establishes and maintains contacts with personnel at all levels throughout SI; other Federal agencies engaged in law enforcement, security, protection and other related activities; officials of state and local law enforcement agencies; and industry representatives.